This Privacy Policy provides information about how Redwood Resources, LLC and its affiliates collect, use, share and transfer information relating to individuals (“Personal Information”), and information about your rights and choices regarding our processing of your Personal Information. Please review this document carefully, as our processing of your Personal Information is subject to this Privacy Policy. If you provide us with any Personal Information relating to other individuals, you represent that you have the authority to do so and have obtained any consent where required, and you acknowledge that such Personal Information may be used in accordance with this Privacy Policy. A reference to “Redwood Housing,” “we,” “us,” or “our” is a reference to Redwood Resources, LLC and any relevant affiliate involved in the Personal Information processing activity.

This Privacy Policy does not apply to Personal Information relating to job applicants or our employees, who will be provided a separate privacy statement where required by law.

Information We Collect

Information provided by you

You may provide your Personal Information when you Contact Us via our website and/or email us during the regular course of business. The categories of Personal Information we collect from you may include your contact information (such as your name, address, telephone number, and email address).
By interacting with our website or otherwise providing your Personal Information, you agree that we may collect, use, share and/or transfer that information in accordance with the terms and conditions of this Privacy Policy, subject to your rights and our obligations under applicable law.

Information from cookies, website & navigation data

To make the website work properly, we sometimes place small data files called cookies on your device. These cookies are used to save your preferences and improve your website experience.

We use cookies and other technologies to collect information when you use and navigate the website. A cookie is a text file that may be stored on your computer’s hard drive when you visit certain websites. With cookies in place, our system will recognize you whenever you use your web browser to connect to our page.

We may collect information when you use and navigate the site or interact, such as the URL of the website you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, amount of time you spend on the site, information about transactions conducted on the site, and other “clickstream” data. This data is generated and collected automatically, as part of the standard operation of the website.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics may collect information about your use of the site, including your IP address. Google uses cookies to provide information about visits to our website, including number of visitors, the websites from which visitors have navigated to our site, and the pages on our site to which visitors navigate. More information on Google Analytics can be found at the following link: www.google.com/policies/privacy/partners/

Disabling cookies and other tracking technologies may prevent you from using certain features of the website.

Use of Information

This section describes the ways in which Redwood Housing may use the Personal Information we collect. Please note that there may be other uses that we would describe to you when we collect the information.

To communicate with you

Redwood Housing may use your information to respond to your inquiries, communicate with you, and at times to perform contracts with you (or to fulfill your contract with or placed through a third party) and for other purposes.

Our legitimate business interests

Where we have not entered into a contract with you, we may process your Personal Information for legitimate interests, including to better understand your needs, provide you with requested services and information, and send you information you may request. We may use information passively submitted by you to personalize features and your experience of the sites, and otherwise to generally improve the content, design, and navigation of the site. We also may use this data to study website traffic patterns and detect and correct technical errors. To the extent permitted by applicable law, we may combine the various types of data we collect.

Consent

We may use your Personal Information when we have your consent to do so, where required or permitted under applicable law. If we are using your Personal Information on the basis of consent, you may withdraw your consent at any time (which will not affect the lawfulness of the processing before consent was withdrawn) by emailing us at privacy@redwoodhousing.com.

Compliance with legal obligations

We may use your Personal Information to comply with legal obligations or legal processes, respond to requests from government and other public authorities, and to pursue available remedies or limit damages we or other third parties may sustain.

Sharing/Transferring Personal Information

In general, we may share and/or transfer your Personal Information to affiliates, agents, vendors, service providers, or professional advisors who assist us in the process of providing products or services to you, or otherwise perform functions on our behalf. Third party service providers may use Personal Information we provide to them only as instructed by Redwood Housing. We will not rent, sell or otherwise transfer your Personal Information to a third party for monetary consideration. We reserve the right to disclose Personal Information to third parties where we believe in good faith that disclosure is required to comply with our legal obligations under applicable laws, to cooperate with regulators or law enforcement authorities, to comply with a judicial proceeding or legal process, or to protect the safety, rights, or property of our customers, the public, or Redwood Housing. If we sell or transfer a business unit or asset to another company, we may share or transfer your Personal Information pursuant to the terms of the transaction. In addition, we may disclose information about you to a third party at your request, or if you consent to the disclosure.

For avoidance of doubt, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Other Websites

Our website may contain links to other websites of interest. However, once you leave our website, we do not have any control over other websites. Therefore, we cannot be responsible for the protection of any information provided while visiting such websites, and such websites are not governed by this Privacy Policy. You should exercise caution and carefully review the privacy statement applicable to the website in question.

Security

We use commercially reasonable administrative, physical and technical measures intended to safeguard your Personal Information and help protect it from unauthorized access or loss. Users are responsible for maintaining the confidentiality of their own passwords to access the Sites. However, no security can be 100% effective, and you should not expect that your information will remain private under all circumstances. If you have reason to believe that the security of your Personal Information has been compromised, please immediately notify us by contacting us at privacy@redwoodhousing.com.

Children’s Privacy

We do not knowingly collect Personal Information from children under the age of 18. By accessing our website or initiating any communication with us, you represent that you are at least 18 years old.

Data Retention and Access

We retain data for at least as long as required by applicable law, and for periods of time needed for Redwood Housing to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements. You may access, correct, and/or update your information by accessing your accounts or profiles, where relevant, on the website. You may request a summary of information we hold about you, as well as corrections, updates or deletion of your information where required or provided for under applicable law, by contacting us at privacy@redwoodhousing.com. Our response to such requests will be limited to information under our direct control. We will make reasonable efforts to respond promptly to such requests in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to change this Privacy Policy from time to time and in our sole discretion. Changes will be effective upon the date the revised Privacy Policy is posted on our website, with the effective date noted in the Policy header at the top of this page. When you visit the website, you accept the version of this Privacy Policy in effect at that time. We recommend that you periodically revisit and review this page to obtain the latest information on our privacy practices.

Contact Information

If you have any questions, concerns or complaints about this Privacy Policy or privacy-related practices, please contact the Legal & Compliance Team via email at privacy@redwoodhousing.com or via U.S. mail at:

Redwood Housing
Attn: Legal & Compliance Team
506 2nd Ave., 20th Floor
Seattle, WA 98104
206-688-2091